At Winbox Frost Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website wboxadsservice.com, use our services, or interact with us in other ways. Please read this policy carefully to understand how we handle your personal data.

By accessing or using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services:

• Personal Information: When you interact with our website or request our services, we may collect personal details such as your name, email address, phone number, billing address, and other contact information.
• Usage Data: We may collect information on how our website and services are accessed and used, such as IP addresses, browser types, device types, and pages visited.
• Payment Information: If you make a purchase, we may collect payment information, including credit card details or other payment methods. However, this information is processed securely by third-party payment processors.

2. How We Use Your Information

We use your personal information for various purposes, including:

• Providing Services: To process your orders, provide the services you’ve requested, and respond to any inquiries you make.
• Communication: To send you updates, promotions, newsletters, or other information related to our services. You may opt-out of these communications at any time.
• Improvement of Services: To analyze usage patterns, troubleshoot issues, and improve the functionality and content of our website and services.
• Payment Processing: To handle billing, payments, and account management. Third-party payment processors may be used to process payment data securely.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is equipped with secure servers, and any sensitive data (such as payment information) is encrypted using industry-standard security protocols.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following parties:

• Service Providers: We may share your information with trusted third-party companies that help us provide our services, such as payment processors, email service providers, or IT support companies. These third parties are required to use your information only for the purposes of providing the contracted services.
• Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights

You have the right to:

• Access: You can request access to the personal information we hold about you.
• Correction: You may request that we correct any information you believe is inaccurate or incomplete.
• Deletion: You can request that we delete your personal data, subject to certain exceptions (such as when the information is necessary for us to comply with legal obligations).
• Opt-Out: You may opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions provided in those emails.

If you would like to exercise any of these rights, please contact us at contact@wboxadsservice.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, track your usage, and personalize your experience.

You can control cookie settings in your web browser, but please note that disabling cookies may affect your ability to use certain features of the website.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any external websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated Privacy Policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: contact@wboxadsservice.com
Address:
Winbox Frost Solutions
215, Jalan Tun Razak, Setapak,
54000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur